If you purchased a ticket to one of our events and need to "UPGRADE" it for an admission ticket of a different type, follow the instructions below -
1. Go to your Leap order confirmation in your email
2. Make sure to claim your ticket if you haven't already
3. Under your ticket product type, click "Upgrade Your Products."
4. On the drop-down menu, select the Product to either "UPGRADE or SWAP" with (products of the same price) or UPGRADE to (pay the price difference).
5. Make sure all the requested information is filled out correctly and push the "Submit Upgrade or SWAP" button.
5. You will receive a new confirmation email or see the change to your new order request in your confirmation.
***If you see the error message below, then the Products you can upgrade to are either yet to be on sale or are already sold out.
*If you are trying to downgrade your tickets to a lower-priced ticket than you originally purchased, don't hesitate to get in touch with customer service and they will assist you.*
WCC Comic Convention is November 1-3, 2024, at the Baird Convention Center
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